Motivation for award: Best bespoke tour operator in Durban. Tour Guides are super friendly and extremely knowledgeable. Tours are accommodating and there’s always a personal touch added which makes it all the more special. Tour Director and Guide, Dominic Naidoo, is always willing to go the extra mile even if it means a lower profit. Tours are unique and not offered by any other tour operator in Durban. Sustainable tourism is a key aspect which Travel Bug Tours focuses on. Guests are provided reusable water bottles, cups and containers for takeaways. Vehicles are serviced regularly to ensure best fuel consumption. Tour routes are planned to minimize travel times and time spent in vehicles. Travel Bug makes use of sustainable service providers such as local craftsmen, tour guides, attractions and restaurants.