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South Africa Tourism Awards

Type: Accommodation – Hotel
Category: Service Excellence

Motivation for award: In our 33 years, feedback from all of our guests has mostly been incredibly complimentary of our team. From reservations to sales, marketing and especially to our teams on board the trains. Our staff complement works tirelessly to provide exemplary service and we go the extra mile to accommodate our guests and industry colleagues. Our train staff are the stars of our show and they are a power house of excellence, creative thinking, respect, discretion and a strong work ethic. The work on board our trains is challenging, tiring, uncomfortable (in the Southern African heat) and requires attention to detail, patience and stamina. Our train teams deliver on these elements time and time again providing a superior, friendly service.

Region: Gauteng / Southern Africa

Rovos Rail Tours (Pty) Ltd

World’s most luxurious trains

Since its establishment in 1989, Rovos Rail has earned an international reputation for its truly world-class travel experiences. Bespoke train safaris through the heart of Africa combine magnificent scenery with the glamour and excitement of the golden age of leisure travel.

In a series of journeys lasting from 48 hours to 15 days, Rovos Rail links some of the continent’s greatest destinations. The beautifully rebuilt trains carry a maximum of 72 passengers in 36 superbly appointed suites and are also available for charter, while the Events Train caters for up to 250 guests and is suitable for daytime journeys.

An exciting addition to the company was the acquisition of the Shongololo Express train in January of 2016. The journeys of between 12 to 15 days traverse South Africa, eSwatini, Namibia, Zimbabwe and Mozambique.
All journeys are available in reverse. Each journey has its own off-train excursions ranging from safari, cultural and historical outings.

Vote and request your R1000 travel voucher

* The system only allows you to vote once for an entry. You may however comment multiple times per entry. We thank your playing your part and contributing to the South Africa Tourism Awards though voting and submitting comments.

* As a thank you we will send you a R1000 travel voucher to enjoy. We  ask you to share these awards with your friends and request them to vote too. By voting they too will receive a R1000 travel voucher. 



Tshegofatso Nyalungu – 02.05.2022
Request voucher

Maya Fitchet – 07.03.2022
Amazing experience and the staff are brilliant.

Lyle Ontong – 04.03.2022
The best way to escape the hustle and bustle of everyday life…

Iris Anderson – 04.03.2022
The best way to travel through Africa!

Abigail – 02.03.2022
Great team, great company.

Johann Venter – 02.03.2022
Rovos Bo!

Querida – 02.03.2022
We love Rovos !!!

Edna Eason – 01.03.2022
Fantastic advert for tourism in Africa!

Edna Eason – 01.03.2022
Fantastic advert for African Tourism!

Phindile Matlala – 01.03.2022
Excellent train…excellent staff …exeptional experience

Jeanette van Zyl – 28.02.2022
Best experience of my life!!!!!

JF Jonker – 28.02.2022
Excellent choice, they are the best.

Sielva – 28.02.2022
World class service and luxury!


Alicia – 28.02.2022
Best way to disconnect from the day to day work/tech overload and reconnect with those around you. One can truly ‘sit back and relax’ because on board Rovos Rail – everything is taken care of! Great service!

Lucinda – 28.02.2022
Once in a lifetime! Incredible staff and phenomenal service and landscape!

Jess – 28.02.2022
It is a rare pleasure these days to find staff who are attentive, yet not intrusive. Rovos Rail offers world class service!

Criszanne Ras – 28.02.2022

Regárdo Lewis – 28.02.2022
The Most Luxurious Train in the World!

Koos Jonker – 28.02.2022
Excellent service, top of their class.

Carole O’Connor – 28.02.2022
It truly is a Bucket List experience nothing quite like it. Can’t wait to try one of their longer journeys.

Jean-Pierre – 28.02.2022
Best experience ever! This should be on everyone’s bucket list.

Michelle Naude – 28.02.2022
Fantastic experience all round !

Sanet Jonker – 28.02.2022
Definitely the best in the world. Service excellence.

Corlea – 28.02.2022
What an incredible and memorable journey we had :)

Karin Lombard – 28.02.2022
Most wonderful experience travelling through the country.

Ian Morrison – 28.02.2022
Love it! 5 star service. Excellent team and beautiful routings! Cant wait to travel with them again

Brenda Fitchet – 28.02.2022
A truly remarkable experience.

Authentic luxury from start to finish. Truly the BEST way to travel to see South Africa, 100%

Rovos Rail – offering luxury rail here in South Africa.

Tina Mcdermott – 17.02.2022
Love trains ,spent many many hours on train in England and South Africa. Still magical even at the age of 66

Leigh Riley – 17.02.2022
Once in a lifetime! Incredible staff and phenomenal service snd sights!

Tiffany – 17.02.2022
Rovos Rail

Gail Thane – 17.02.2022
All inclusive, out of this world experience. African bush, golf courses, exquisite food, themed evenings, every whim catered for. By far the best holiday we have ever had. Definitely should be top of anyone’s bucket list and most worthy of this award.

Dani Meneghin – 17.02.2022
A once in a lifetime adventure! People travel from all over the world to experience this incredible train, and it’s right here on our doorstep!

Alan – 17.02.2022
best train in the world!

Carl Wegelin – 17.02.2022
An experience I will remember forever.

Sean – 17.02.2022
Easily the best way to see South Africa!

Venetia Wegelin – 17.02.2022
Rovos rail tours should win this hands down! What an experience

Rajesh – 17.02.2022
World Class South African experience

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