South Africa Tourism Awards Logo

South Africa Tourism Awards

Type: Tour operator & agents
Category: Service Excellence

Motivation for award: We really pride ourselves on our service excellence and believe this to be the backbone of our business. African Pathfinder has a reputation for having very good attention to detail and for always going the extra mile to make our clients’ trips extra special. We tailor-make every enquiry and build excellent relationships with our clients. Together we discover the kind of trips they want to have and build that dream itinerary for them. We also meet our guests on their arrival and orientate and settle them into the start of their trip. African Pathfinder have built wonderful long standing relationships with our preferred suppliers so can make sure the service we are providing continues seamlessly on the ground. We are proud to be celebrating 20 years in the industry this year. Our team are walk the walk and talk the talk individuals who absolutely love what we do. Nothing that makes our hearts swell more than showing this incredibly diverse country and continent to our guests from around the world. The continual repeat and refer business we gratefully receive from clients is a testament to our continued commitment to only the best in service excellent.

Region: Western Cape / Southern and East Africa, Indian Ocean Islands

African Pathfinder

Your Dream. Our Expertise.

Created out of a true love and passion for Africa, African Pathfinder is owner-managed by two sisters who, together with an all-women team have over 40-years combined experience and in-depth industry knowledge.

Since 2002 we have crafted each and every holiday itinerary for world-wide clients and friends – we are no cookie-cutters! We love what we do and our passion is strongly reflected in every aspect of our business. Our core focus is crafting individual, authentic, highly-customised itineraries to East & Southern Africa as well as the Indian Ocean islands.

Many times over, because of our personalised approach, our clients become more like friends. And hence why 90% of our business is repeat and referred clients.

We look forward to welcoming you to Africa!

Vote and request your R1000 travel voucher

* The system only allows you to vote once for an entry. You may however comment multiple times per entry. We thank your playing your part and contributing to the South Africa Tourism Awards though voting and submitting comments.

* As a thank you we will send you a R1000 travel voucher to enjoy. We  ask you to share these awards with your friends and request them to vote too. By voting they too will receive a R1000 travel voucher. 



Carol Francis – 28.05.2022
Best Tour Operators I know. They definitely go the extra mile!

Melissa – 25.05.2022
Best travel agents I have ever had the pleasure of knowing – many trips and getaways booked and always a fabulous experience

Debbie Davidson – 25.05.2022
You deserve this – Good Luck!

Taylor Jacqueline – 25.05.2022
African Pathfinder has complete commitment to service excellence!

Carl Sartorius von Bach – 25.05.2022
The oersonal touch is unrivalled.

Lynne Belchers – 25.05.2022
This company offer service way beyond any expectations – so caring and, clearly, their passion!!!

Miki Smith – 25.05.2022
Onwards and upwards

Yolanda Willson – 24.05.2022
Best of luck, you deserve to win!

Jones Shelley – 24.05.2022
African Pathfinder go above & beyond the call of duty.

Michaela Du Plessis – 22.03.2022
African Pathfinder. Lovely team!

Chloe goater – 16.03.2022
Fabulous service from beginning to end. Very helpful & efficient and nothing was too much trouble.

Jay Zuspan – 04.03.2022
What a great team for traveling and touring Africa.

Linda Macklin – 03.03.2022
We have used African Pathfinder’s services three times. They provide a very personal, exceptional service. Nothing is too much trouble, arranging accommodation, travel itineraries, detailed information regarding S African places of interest, day trips etc. They make you feel a really valued customer and you know that, should any problem arise during your stay, they would provide reassurance and very professional advice. Have recommended to friends. We look forward to visiting S Africa again and very much look forward to again being safely in their hands.

Bronwen Maynier – 03.03.2022
Good luck!!!

Wendy Dold – 02.03.2022
Simply and consistently best.

Grace Nkomo – 02.03.2022
Fantastic company. Passionate, knowledgable, a pleasure to deal with.

Bryna Martin – 02.03.2022
I can’t think of a company more deserving of this award!

Carmen Ashby – 01.03.2022
Well done for being nominated.. well deserved.

Daniel Rodrigues – 28.02.2022
African pathfinder!

Charlene Pickup – 28.02.2022
Have heard only the very best about the phenomenal team at African Pathfinder.

Ross – 27.02.2022
African pathfinder

Heidi Le sueur – 27.02.2022
African pathfinders provide an excellent and personalized service to their clients choosing unique experiences and accommodations.

Gigi – 26.02.2022
African Pathfinder – Dionne is amazing

Anthea Myburgh – 26.02.2022
Personal service, dedicated team. Experienced advice. A wonderful company and team.

Kathrin Aron – 26.02.2022
Exclusively South African team!

Hazel McQueen – 26.02.2022
Best of luck, passionate bunch of ladies

Nicola Byers – 26.02.2022
Dionne’s knowledge and passion for South Africa is inspiring. Highly recommend African Pathfinder

Sue van Rensburg – 26.02.2022
Extremely professional and always going the extra mile for their clients. They truly deserve this accolade.

Ailsa Garrard – 26.02.2022
An overseas service that could not be bettered . Many of our friends have been customers of African Pathfinder .No complaints ,only praise of their attention to detail

Raymond Hilton Green – 26.02.2022
You will not find a more dedicated, enthusiastic and professional team than this

Alison Von Bulow – 26.02.2022
They demonstrate 100% commitment to making sure your holiday is next level in terms of the presentation of options available, the organization, the service levels and the way they expertly bring everything together – they are truly in a league of their own when it comes to travel experiences.

Claire Bertschinger – 26.02.2022
Awesome professional service – highly recommended!

African Pathfinder – 26.02.2022
Simply The Best!

Sam – 26.02.2022
Thank you this would be awesome. Love African pathfinder

James Terblanche – 26.02.2022
Their passion for the industry and ensuring that you not only have the best experience ever, their hands on approach makes the experience seamless and stress free.

Carol Francis – 26.02.2022
Africanpathfinder truly lives up to its excellent reputation!

Laeni Gittins – 26.02.2022
Best team! Best service! Best trips.

Michaela Turner – 26.02.2022
Organised and superior service

Tessa Stapleton-Cotton – 26.02.2022
This is one of the most professional team in the tourist industry. They come highly recommended.

Kristina holland – 26.02.2022
Love African pathfinder, personal attention, super advice and professional service.

Christine Dahl – 26.02.2022
Looks amazing! Kudos to this awesome all women team.

Verity Ross – 26.02.2022
Making dreams come true

Trevor clark – 25.02.2022
Excellent friendly Service

Paula Reynolds – 25.02.2022
Good luck! We had the trip of our lives many years ago. Excellent!!!

Dave Cumming – 25.02.2022
African pathfinder are brilliant!

Karin Neill – 25.02.2022
Always service par excellence and with a smile

Veronica – 25.02.2022
I’ve only heard positive comments about this company. ! Would love to book a tour with them One day.

Taryn Landman – 25.02.2022
Just amazing!!

Katherine Bouwer – 25.02.2022
African Pathfinder is a wonderful small business. Highly recommend

Kerry Nel – 25.02.2022
Hope you win!

Tricia Francois – 25.02.2022
African pathfinder have always delivered the best options and professional services. Would recommend them in a heartbeat

Mr E Holder – 25.02.2022
Professional services

Stephen Munitz – 25.02.2022
Great company. Knowledgeable and professional. Have pride in their product.

Ska Ngwenya – 25.02.2022
Brilliant travel organiser. Bespoke tailor made personalised service. Pathfinders are the go to people.

Sally-Anne Rodge – 25.02.2022
Excellent t company that we used while visiting Kenya. Would highly recommend

Caro Copeland – 25.02.2022
Always my go to for local travel… and with peace of mind, will always refer others your way

Mel – 25.02.2022
I have to agree with Grant – amazing team! :)

Jack Uys – 25.02.2022
Always pleasant and accommodating. Attention to details.

Selma Hudson – 25.02.2022
Excellent service with a smile always.

J Takouni – 25.02.2022
Wonderful service.

Carmen Kensley – 25.02.2022
Amazing success story. Hope you win and grow from strength to strength.

Michelle de Abreu – 25.02.2022
African Pathfinder are brilliant

Bronwyn Louw – 25.02.2022
African Pathfinder

Isabelle Dechamps – 25.02.2022
Supporting colleagues!!! Hope you win!

Grant Hendriks – 25.02.2022
Amazing team! Highly recommended!

Shona Bradford – 25.02.2022
African Pathfinder

Lara Scott – 25.02.2022
Thank you for the travel voucher! Amazing news on your wonderful success!

Katherine Greig – 25.02.2022
African pathfinder is the best!!

Rollo Ravenscroft – 25.02.2022
Fantastic travel agency. Used them frequently.

Sue Ravenscroft – 25.02.2022
African Pathfinder is a wonderful travel company who give an excellent personal experience to all their clients. They have assisted many of my Wedding couples with Tours and First Class accommodation.

MRS C M PHILP – 25.02.2022
Great work ethic both on the ground within communities visited and with customer care.

John Hishin – 25.02.2022
Great People and super Friendly

Elizabeth Pascoe – 25.02.2022
African Pathfinder are the absolute best!!

Taylor Jacqueline – 25.02.2022
Africa Pathfinder is the absolute best, the personal service could not rate any higher!

Dennis Raymond Harris – 25.02.2022
Amazing team and service orientated.

Bouvron Delphine – 25.02.2022
You are an amazing team! You always put your heart into building trips that exceed our clients’ desires. It’s a pleasure to work with you. You are our favourite partner. Many thanks to the African Pathfinder team! Delphine

Sheana Roberts – 25.02.2022
Wonderful travelling programmes tailored specifically to the individual, great attention to detail, passing on their delight to the visitor in every way. Highly recommended.

Anne Webster – 25.02.2022
Fantastic ..encouraged by your success…Welldone

Sandra – 24.02.2022
Brilliant team. Have always recommended to all my international friends to use African Parhfinders when visiting Africa.

Diane Zuspan – 24.02.2022
The absolute best people to arrange your travel in Africa. Can’t say enough great things other than whenever we meet someone who says they really want to go to Africa we give them the contact information for African Pathfinder. They are top notch.

Michele Terblanche Snell – 24.02.2022
Fantastic travel company! Every trip we have had with them has been a personalised magical experience.

Angela Kukard – 24.02.2022
You are so deserving of this award.

Marjory McKeon – 24.02.2022
African Pathfinder is the best!!

Sally Shrestha – 24.02.2022
An amazing company offering wonderful opportunities not sort elsewhere.

Meghan Hayden – 24.02.2022
Loved our trip itinerary curated by African Pathfinder and am looking forward to many more!

Tracy Clark – 24.02.2022
First class personal service every time

Anita Badrock – 24.02.2022
We will use this company when we return for an African safari!

Liesel Van Der Burgh – 24.02.2022
Can’t wait to travel again

Susi Anderson – 24.02.2022
They research their products well and have great attention to detail. Congratulations!

Ashley Haines – 24.02.2022
Great tour operator with great attention to detail

Betina Cairns – 24.02.2022
Lovely lovely people!

Lynne Belchers – 24.02.2022
African Pathfinder offers amazing personalized care – it’s their absolute passion!

Debbie Davidson – 24.02.2022
Well deserved! Congratulations!

Mandy Rutherford – 24.02.2022
While I do have the inside scoop on Dionne and Gaenor as they are also personal friends, it must be said that the same care and attention, and love and support they give their own families and friends, is equally evident in their business. Their ‘can-do’ attitude, friendliness and professionalism are what you want when booking your trip of a lifetime!

Amanda Reekie – 24.02.2022
African Pathfinder are the bomb, they offer great end-to-end service

James Shepherd – 24.02.2022

Carl von Bach – 24.02.2022
Unrivalled personal service

Jennifer Karpeles – 24.02.2022
Brilliant travel company and service! Top class in every aspect!

Rachelle Bricout – 24.02.2022
So much can be said about African Pathfinder – from their service excellence which is top level, to their attention to detail and the interest they take in every booking they have. They truly care. Nothing is too much trouble and every client is treated like gold. Not only are they able to make the most perfect suggestions to fit every travellers’ needs but they have extensive, bespoke knowledge that makes all the difference between a great holiday to an exceptional one. And African Pathfinder is exceptional.

Rory Taylor – 24.02.2022
I have worked with African Pathfinder for a number of years and found them them Professional, passionate and going above and beyond for there clients and to promote our beautiful Africa.

lisa scott – 24.02.2022

Laurice Baker – 24.02.2022
For the most amazing African holiday experience, African Pathfinder is best in the business!

Jennifer Kowalyk – 24.02.2022
African Pathfinder organised the trip of a lifetime for our family. They took the time to find out what we were interested in and the types of places and accommodation which would be suitable for us- the result was absolute perfection. Planned down to the last detail, we had an amazing trip thanks to their attention to detail and knowledge of Africa destinations! A fantastic company!!

Tanya Dreyer – 23.02.2022
Gladly support these women who understand travel & leisure in Africa and who offer the most amazing service!

Joanne Brooke-Smith – 23.02.2022
Africanpathfinder team have a great eye for detail and always go the extra mile continue to give excellent service.

Greg Bunyard – 22.02.2022
African Pathfinder has been putting bespoke travel experiences together for more than 20years. Their extensive knowledge comes from having visited and experienced the products they recommend. Clients can feel confident in their ability to provide a rewarding travel memory.

Danielle Hervey – 22.02.2022
Dionne and her team have been helping us for the past ten years in organizing special family trips and we cannot say thank you enough for the all the effort and care that she places in making these unbelievable memories. She knows Southern Africa like the back of her hand, and it makes all the difference.

Dorria Watt – 19.02.2022
The team behind African Pathfinder is dynamic, their attention to detail is incredible, they are passionate about what they do and go out of their way to make sure guests have the best experience possible. Highly recommend African Pathfinder.

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